Product

AirDoc

AirDoc is your knowledge base management dashboard — a central place to view, preview, and manage all help documentation for your platform.

Key Features

KB Article Library: Browse all knowledge base articles in one table, with thumbnails, category labels, file sizes, and last-modified dates.
Article Preview: Read any article in a formatted preview panel, complete with a screenshot banner when one is available.
Screenshot Lightbox: Click any screenshot thumbnail to view it full-size in an overlay.
AirChat Sync: Push all KB articles into AirChat's knowledge base so the AI assistant can answer questions based on the latest documentation.
Regeneration Control: Flag all pages for documentation regeneration — the KB Agent will automatically rewrite outdated articles on its next cycle.
Public Docs Link: Jump directly to the public-facing support site to see what your users see.
PDF Export: Download any individual article or the full documentation set as a PDF.

At the top of the page, four cards give you an at-a-glance view of your KB health:

Open AirDoc from the admin menu.
The article list loads automatically. Use the Filter box in the top-right of the table to search by title or category.
Click the eye icon on any row to open a formatted preview of that article.
Click a screenshot thumbnail to expand it full-size. Press Escape or click outside to close.
To push all articles to AirChat, click Sync KB in the top-right toolbar and confirm.
To queue all pages for fresh documentation, click Flag All Pages for Regeneration and confirm.
Use the View Public Docs button to check the live support site.

Run Sync KB after any significant documentation update to keep AirChat informed.
The Flagged for Update count drops to zero after the KB Agent finishes its regeneration cycle.
Each article row has three action icons: preview, view public page, and download PDF.
Articles without a screenshot show a placeholder icon — consider adding screenshots to improve clarity for end users.